Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather details you submit willingly. This may include your name, company name, email, phone, delivery addresses, and exact requirements for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.

For our corporate clients, we might collect extra business data like company registration details, preferred delivery timelines, and budgeting needs to tailor our service to fit your business.

Our site automatically gathers technical data when you browse, including your IP, browser type, device information, and navigation path. We use it to enhance performance and understand how customers discover our offerings.

How We Use Your Information

We primarily use your personal information to process flower orders and provide excellent customer support. This covers order processing, coordinating deliveries, crafting custom arrangements based on your requirements, and keeping you informed about your service needs.

We also analyze data to enhance our services and the website experience. This helps us identify which corporate floral offerings are most beneficial to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

Orchard Link Field respects your privacy and does not sell your personal information to third parties. We share information only as needed to provide our services or when required by law.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with seriousness and deploy suitable technical and organizational safeguards to guard it. This covers secure storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update our practices to defend against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Under applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, reach out using the contact details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gauge how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You may manage cookie settings via your browser's preferences. Nevertheless, turning off certain cookies could impact how the site functions. For in-depth details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only Orchard Link Field and our site. We are not accountable for the privacy practices of external websites.

We encourage you to examine the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial updates are made, we will refresh the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.